AMIRI selects Tulip to scale customer engagement and expand its business footprint

TORONTO, March 22, 2022 /PRNewswire/ — Tulip, a leader in cloud-based mobile retail solutions, today announced that AMIRI has selected Tulip’s suite of retail solutions to propel them to their next stage of growth. .

AMIRI, a global luxury fashion house with a unique brand story, uses Tulip’s full suite of digital retail solutions to deliver an authentic customer experience that stays true to the brand’s roots as it grows.

Founded in 2014 by CEO and Creative Director Mike Amiri, AMIRI is famous for its bold artistic vision and refined world-class craftsmanship. the Los AngelesThe New York-based retailer now has a high growth plan to expand globally and from e-commerce only to the physical store, the latter being powered by Tulip’s solutions.

“Tulip’s technology enables retailers to create authentic, seamless and consistent in-store and omnichannel experiences for customers,” says Ali Asaria, CEO of Tulip. “AMIRI represents the pinnacle of craftsmanship, luxury and glamour. We are thrilled to partner with them to provide technology that will help share their story more widely and create the modern retail experience that customers want.”

Tulip is committed to supporting connected stores by helping them adapt successfully to the new world of retail. We keep building Tulip Solutions to help retailers stay engaged with customers, make shopping accessible, and deliver great customer experiences. AMIRI will implement a number of solutions from Tulip, including those described below.

  • Clienteling helps AMIRI create a tactile experience for VIPs by giving store associates a systematic approach to building customer relationships at scale.
  • Appointments allow AMIRI customers to easily book one-on-one appointments and enable their in-store associates to prepare exceptional shopping experiences.
  • LiveConnect allows online shoppers to chat or video call with store associates in real time so they can instantly get the information or advice they need to shop with confidence.
  • Runner connects store associates with back office employees to pick up products so the associate doesn’t leave the customer’s side.
  • Remote payment gives AMIRI customers the flexibility to pay from anywhere, while allocating the sale appropriately.

“We are excited to work with Tulip as we grow our in-person stores.” said Greg Moss, Vice President of Operations at AMIRI. “We have built a strong online presence and as we expand into in-person retail, Tulip’s solution will allow us to drive a trusted approach to customers, allowing us to send goods through the digital catalog. and pre-sell using Tulip’s remote payment solution.Our customers are very loyal to our brand, and we are delighted that Tulip’s solutions help us improve the customer experience across all our channels. »

About the tulip

Tulip is a cloud-based software provider focused on omnichannel mobile solutions for retail stores. In partnership with Apple and Salesforce, Tulip’s mission is to harness the power of the world’s most advanced mobile technology to provide easy-to-use applications for store associates to research products, manage customer information , consult buyers and communicate with customers. Major retailers like Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, COACH and Michael Kors use Tulip in their stores to improve the shopping experience, increase sales and improve customer service. To visit https://www.tulip.com/about-us/ to learn more.

About AMIRI

AMIRI was founded in 2014 by Los Angeleno CEO and Creative Director, Mike Amiri. From Mike’s foray into fashion with unique hand-embellished denim designs that inspired the countercultural milieu of his youth in 90s Los Angeles, AMIRI is now an established global luxury fashion house, celebrated for her bold and refined, global artistic vision. class craft. As its presence expands globally, AMIRI remains true to its founding philosophy. A strong sense of integrity, authenticity and a commitment to quality guide all facets of the business, from corporate culture to creative pursuits. This extends to the launch of the AMIRI Prize in 2021, an annual award and talent incubator for up-and-coming American designers that spotlights unique visionaries blazing their own trails.

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SOURCE Tulip